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The Gift of Cable TV -- Your Rights and Services According to Law

Question:  What laws govern the delivery of cable and video services in Illinois? Answer:  Under Illinois’ Cable and Video Customer Protection Law, cable and video television providers must provide installation within seven days of a customer order. They must also repair service disruptions within 24 hours after being contacted by a customer, and they must provide the customer with total costs of any service and repairs before the work is performed. For other information, visit http://illinoisattorneygeneral.gov/rights/Understanding_Your_Rights_tv.pdf   For more information about Illinois law, visit www.illinoislawyerfinder.com. If you have a legal question, send it to illinoislawcolumn@isba.org. Illinois Law Now is a series of newspaper and internet posts prepared by the Illinois State Bar Association that address legal issues of interest to the public. For additional information about the law, visit http://www.illinoislawyerfinder.com/legal-faqs

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